Verint Witness
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Nectar VKM's give unsurpassed visibility into the health and well being of your applications. Vendor Knowledge Modules operate like a team of highly skilled engineers constantly monitoring and evaluating your systems to assure optimal operation and availability.Nectar's Vendor Knowledge Modules (VKM™) add additional features and benefits to Nectar's Converged Management Platform (CMP) by providing broader, deeper, dynamic polling and reporting, with greater automation. VKM's represent the most thorough understanding of a given application including:
- Elements, Services and Functions
- Relationships and Dependencies
- Context within a Converged Network
This knowledge is distilled into the logic utilized by the multiple interrogation, correlation and presentation components including: Auto/Active Discovery, Dependency Trees, Dashboards, Pollers, Info Packs, Aggregators and Reports.
The VKM's insight pinpoints where your issues lie as they occur. Nectar CMP aggregates said information providing real-time alarms & notifications to both the Enterprise Client and Managed Service Provider. Once issues are pinpointed, CMP provides the tools needed to dive in, address and remediate.
Avaya Blue (Nortel) BCM
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Avaya Modular Messaging
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Nice Platform eXpress
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Avaya Voice Portal
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Avaya Call Management System
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